Public Safety & Security Services

Public Safety & Security Committee

Fourth Wednesday of the Month
9:00 a.m. – 5020 Montrose, Suite 311
David Hawes

Security is more than maintaining an area free of crime. It also means the ability to invest, live, and work comfortably. The District has developed strategies and actions to enhance the level of public safety and security and regularly monitors and evaluates the results of programs and projects, while recommending steps for continuous improvement.

Programs and projects include:

  • A “work-smarter” philosophy added to its police patrol initiative by utilizing veteran Houston Police officers assigned to the Differential Response Team. In addition to being experienced, these officers are specially trained community problem solvers. They know the community, its character, and its challenges. More importantly, they know and care for the people who live, work in, and enjoy Montrose.
  • An internet accessible, mobile security camera program to assist property owners and police by documenting suspicious/criminal activity and serve as a visual deterrent.
  • An on-going graffiti abatement program.
  • Monthly surveys of street lights throughout the District and follow- up contacts to CenterPoint Energy to ensure broken or inoperable lights are replaced or repaired.
  • A tri-district contract with the Harris County District Attorney’s office related to nuisance abatement activities.

HPD Storefront Information

The HPD Storefront located within the District is at 802 Westheimer. The telephone number is (713) 284-8604. The storefront is open from 8:00 am to 4:00 pm Monday through Friday.

Services offered include:

  • Walk-in Services
  • Community Services
  • Safety Lectures
  • Home Insurance Cost Reduction Surveys
  • Positive Interaction Program (PIP)
  • Operation Identification
  • H.E.A.T. Program
  • COP Program
  • Trespass Affidavits
  • Bike Patrol

The Storefront has 8 full time officers – (1) PIP officer and (7) Differential Response Tactics (DRT) officers. 6 officers are certified in bicycle patrol which is often used as a high-visibility compliment to an on-going operation.

Differential Response Tactics

This effort is aimed at criminal violations that lend themselves to quality of life matters for the neighborhoods. They include a wide range of issues such as:

  • Trash violations – illegal dumping, dumpster violations, illegal sign placement, etc.
  • Illegal storage – vehicles left unattended in driveways, on the street or in yards
  • Right-of-way violations
  • Dangerous buildings, failure to secure building, illegal habitation, trespassing, etc.
  • High grass
  • Illegal parking – residential and commercial
  • Alleyway violations
  • Illegal vagrant activity
  • Illegal car shop/repair businesses

Crisis Counselor

We have a full-time crisis counselor who assists patrol officers and citizens in criminal investigations. The counselor is also available at the storefront Monday through Friday, 8am until 4pm. You can also leave a message any time (713) 284-8604.

To learn more about the City HPD Storefront Services please visit their website.

Trespass Affidavits may be mailed or dropped off at the Neartown/Montrose HPD Storefront at 802 Westheimer, Houston, Texas 77006.
Questions can be directed to Josh Hawes, Deputy Executive Director, or Kristen Gonzales

Crime Mapping Websites
HPD has provided the public with access to two crime mapping website links: