City of Houston 3-1-1
The City of Houston’s new 3-1-1 mobile app is a very user-friendly way to report any problems you might encounter as you move about the city. The new system simplifies communicating problems with the city without having to be on a long hold waiting for someone to take down your information.
What it Does
Track the status of your reports
Photo-documentation of your problem using a cell phone camera
See other issues in the vicinity of your report
Report Issues Regarding
Clogged Storm drains
Side walks that are impassible due to overgrowth of trees or shrubs
Traffic light issues
Broken water mains
Broken sanitary sewer mains
Park equipment that is broken or in need of repair
Flooding during rain events
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The system has been assigned a high priority in the public works department so the responses are faster than ever before. At a time when the city capital improvements priorities have substantially shifted resources away from the Montrose area, use of the app also creates a data base that can be helpful in demonstrating need when decisions are made about budgeting for capital improvements.